A new digital dawn for the public sector

Heralding transformation
Namibia Media Holdings, through its marketing agency Synergi and its digital solutions provider InTouch, brought its AI Chatbot and digital RSVP system to public sector stakeholders.
Iréne-Mari van der Walt
Digital transformation has been knocking at the doors of Namibian entities for some time, but very few have had the courage to answer.

Synergi, a marketing and advertisement agency under the Namibia Media Holdings (NMH) umbrella, recently unveiled its artificial intelligence (AI) chatbot to various public sector stakeholders.

This chatbot, accessible to users via WhatsApp, can provide regular weather updates, keep shoppers up to date with the latest deals and special offers and share vital information with subscribers.

InTouch Interactive Marketing, another agency under the NMH umbrella which specialises in a plethora of digital services including the creation of apps and websites as well as a driver of digital solutions, also introduced stakeholders to its RSVP system, which allows users to digitally manage guest lists.

For Paula Olivier of the Namibia Tourism Board (NTB), the digital solutions offered by Synergi and InTouch could herald a new age for the NTB.

“This can drive us into the new age. We want to host more events and engagements and the InTouch RSVP system could help us to do it more professionally,” she said.

"The fuel price is regulated, but we have more convenience than our competitors. This can help us to share the latest deals at our petrol stations and stay competitive," Paulo Coelho, the manager for marketing, communications and public relations at the National Petroleum Corporation of Namibia (Namcor), said.

Synergi chief marketing officer Hennie Geldenhuys said the chatbot will not only allow clients to reach their audiences wherever they are, it also extends the shelf-life of an advertisement by complementing a brand's print strategy.

"Newspapers still trump everything, but they only have so much shelf-life, meaning an advertisement will only reach a large number of readers on a particular day. But with the chatbot, that content is available to subscribers on demand," he said.

The Synergi chatbot is available at 085 785 6231 and can be prompted with various short codes including 'financials', 'shopping' or 'airlines'.

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Republikein 2024-05-11

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Premier League: Bournemouth 1 vs 2 Brentford | Newcastle 1 vs 1 Brighton | Everton 1 vs 0 Sheffield United | West Ham 3 vs 1 Luton Town | Wolves 1 vs 3 Crystal Palace | Tottenham Hotspur 2 vs 1 Burnley | Fulham 0 vs 4 Manchester City LaLiga: Villarreal 3 vs 2 Sevilla | Mallorca 1 vs 0 Las Palmas | Deportivo Alaves 2 vs 2 Girona SerieA: Frosinone 0 vs 5 Inter Milan Katima Mulilo: 14° | 33° Rundu: 13° | 32° Eenhana: 13° | 33° Oshakati: 15° | 32° Ruacana: 16° | 33° Tsumeb: 16° | 30° Otjiwarongo: 14° | 30° Omaruru: 17° | 32° Windhoek: 15° | 28° Gobabis: 16° | 29° Henties Bay: 14° | 19° Wind speed: 23km/h, Wind direction: S, Low tide: 11:22, High tide: 05:22, Low Tide: 23:42, High tide: 17:53 Swakopmund: 15° | 17° Wind speed: 26km/h, Wind direction: SW, Low tide: 11:20, High tide: 05:20, Low Tide: 23:40, High tide: 17:51 Walvis Bay: 15° | 23° Wind speed: 32km/h, Wind direction: SW, Low tide: 11:20, High tide: 05:19, Low Tide: 23:40, High tide: 17:50 Rehoboth: 17° | 29° Mariental: 20° | 32° Keetmanshoop: 17° | 31° Aranos: 19° | 31° Lüderitz: 12° | 26° Ariamsvlei: 14° | 29° Oranjemund: 11° | 19° Luanda: 25° | 28° Gaborone: 15° | 29° Lubumbashi: 14° | 29° Mbabane: 15° | 20° Maseru: 10° | 25° Antananarivo: 13° | 24° Lilongwe: 17° | 29° Maputo: 21° | 26° Windhoek: 15° | 28° Cape Town: 14° | 19° Durban: 18° | 19° Johannesburg: 17° | 25° Dar es Salaam: 23° | 30° Lusaka: 19° | 29° Harare: 15° | 28° Currency: GBP to NAD 23 | EUR to NAD 19.82 | CNY to NAD 2.55 | USD to NAD 18.41 | DZD to NAD 0.14 | AOA to NAD 0.02 | BWP to NAD 1.31 | EGP to NAD 0.38 | KES to NAD 0.14 | NGN to NAD 0.01 | ZMW to NAD 0.68 | ZWL to NAD 0.04 | BRL to NAD 3.56 | RUB to NAD 0.2 | INR to NAD 0.22 | USD to DZD 134.06 | USD to AOA 834.06 | USD to BWP 13.6 | USD to EGP 47.35 | USD to KES 130.98 | USD to NGN 1439.8 | USD to ZAR 18.44 | USD to ZMW 26.75 | USD to ZWL 321 | Stock Exchange: JSE All Share Index 78464.25 Up +1.19% | Namibian Stock Exchange (NSX) Overall Index 1754.6 Up +1.22% | Casablanca Stock Exchange (CSE) MASI 13527.01 Up +0.36% | Egyptian Exchange (EGX) 30 Index 26003.16 Up +0.05% | Botswana Stock Exchange (BSE) DCI Same 0 | NSX: MTC 7.75 SAME | Anirep 8.99 SAME | Capricorn Investment group 17.34 SAME | FirstRand Namibia Ltd 49 DOWN 0.50% | Letshego Holdings (Namibia) Ltd 4.1 UP 2.50% | Namibia Asset Management Ltd 0.7 SAME | Namibia Breweries Ltd 31.49 UP 0.03% | Nictus Holdings - Nam 2.22 SAME | Oryx Properties Ltd 12.1 UP 1.70% | Paratus Namibia Holdings 11.99 SAME | SBN Holdings 8.45 SAME | Trustco Group Holdings Ltd 0.48 SAME | B2Gold Corporation 47.34 DOWN 1.50% | Local Index closed 677.62 UP 0.12% | Overall Index closed 1534.6 DOWN 0.05% | Osino Resources Corp 19.47 DOWN 2.41% | Commodities: Gold US$ 2 360.52/OZ UP +0.59% | Copper US$ 4.62/lb UP +1.13% | Zinc US$ 2 961.00/T DOWN -0.06% | Brent Crude Oil US$ 83.21/BBP DOWN -0.0171 | Platinum US$ 995.62/OZ UP +1.05% Sport results: Premier League: Bournemouth 1 vs 2 Brentford | Newcastle 1 vs 1 Brighton | Everton 1 vs 0 Sheffield United | West Ham 3 vs 1 Luton Town | Wolves 1 vs 3 Crystal Palace | Tottenham Hotspur 2 vs 1 Burnley | Fulham 0 vs 4 Manchester City LaLiga: Villarreal 3 vs 2 Sevilla | Mallorca 1 vs 0 Las Palmas | Deportivo Alaves 2 vs 2 Girona SerieA: Frosinone 0 vs 5 Inter Milan Weather: Katima Mulilo: 14° | 33° Rundu: 13° | 32° Eenhana: 13° | 33° Oshakati: 15° | 32° Ruacana: 16° | 33° Tsumeb: 16° | 30° Otjiwarongo: 14° | 30° Omaruru: 17° | 32° Windhoek: 15° | 28° Gobabis: 16° | 29° Henties Bay: 14° | 19° Wind speed: 23km/h, Wind direction: S, Low tide: 11:22, High tide: 05:22, Low Tide: 23:42, High tide: 17:53 Swakopmund: 15° | 17° Wind speed: 26km/h, Wind direction: SW, Low tide: 11:20, High tide: 05:20, Low Tide: 23:40, High tide: 17:51 Walvis Bay: 15° | 23° Wind speed: 32km/h, Wind direction: SW, Low tide: 11:20, High tide: 05:19, Low Tide: 23:40, High tide: 17:50 Rehoboth: 17° | 29° Mariental: 20° | 32° Keetmanshoop: 17° | 31° Aranos: 19° | 31° Lüderitz: 12° | 26° Ariamsvlei: 14° | 29° Oranjemund: 11° | 19° Luanda: 25° | 28° Gaborone: 15° | 29° Lubumbashi: 14° | 29° Mbabane: 15° | 20° Maseru: 10° | 25° Antananarivo: 13° | 24° Lilongwe: 17° | 29° Maputo: 21° | 26° Windhoek: 15° | 28° Cape Town: 14° | 19° Durban: 18° | 19° Johannesburg: 17° | 25° Dar es Salaam: 23° | 30° Lusaka: 19° | 29° Harare: 15° | 28° Economic Indicators: Currency: GBP to NAD 23 | EUR to NAD 19.82 | CNY to NAD 2.55 | USD to NAD 18.41 | DZD to NAD 0.14 | AOA to NAD 0.02 | BWP to NAD 1.31 | EGP to NAD 0.38 | KES to NAD 0.14 | NGN to NAD 0.01 | ZMW to NAD 0.68 | ZWL to NAD 0.04 | BRL to NAD 3.56 | RUB to NAD 0.2 | INR to NAD 0.22 | USD to DZD 134.06 | USD to AOA 834.06 | USD to BWP 13.6 | USD to EGP 47.35 | USD to KES 130.98 | USD to NGN 1439.8 | USD to ZAR 18.44 | USD to ZMW 26.75 | USD to ZWL 321 | Stock Exchange: JSE All Share Index 78464.25 Up +1.19% | Namibian Stock Exchange (NSX) Overall Index 1754.6 Up +1.22% | Casablanca Stock Exchange (CSE) MASI 13527.01 Up +0.36% | Egyptian Exchange (EGX) 30 Index 26003.16 Up +0.05% | Botswana Stock Exchange (BSE) DCI Same 0 | NSX: MTC 7.75 SAME | Anirep 8.99 SAME | Capricorn Investment group 17.34 SAME | FirstRand Namibia Ltd 49 DOWN 0.50% | Letshego Holdings (Namibia) Ltd 4.1 UP 2.50% | Namibia Asset Management Ltd 0.7 SAME | Namibia Breweries Ltd 31.49 UP 0.03% | Nictus Holdings - Nam 2.22 SAME | Oryx Properties Ltd 12.1 UP 1.70% | Paratus Namibia Holdings 11.99 SAME | SBN Holdings 8.45 SAME | Trustco Group Holdings Ltd 0.48 SAME | B2Gold Corporation 47.34 DOWN 1.50% | Local Index closed 677.62 UP 0.12% | Overall Index closed 1534.6 DOWN 0.05% | Osino Resources Corp 19.47 DOWN 2.41% | Commodities: Gold US$ 2 360.52/OZ UP +0.59% | Copper US$ 4.62/lb UP +1.13% | Zinc US$ 2 961.00/T DOWN -0.06% | Brent Crude Oil US$ 83.21/BBP DOWN -0.0171 | Platinum US$ 995.62/OZ UP +1.05%