'Our online banking is secure' -  FNB
'Our online banking is secure' - FNB

'Our online banking is secure' - FNB

Francoise Steynberg
In the age of technology, online security has always been a concern for people making use of online banking. As such, FNB Namibia has increased security technolo­gy to make sure clients and their transactions are safe and secure.

The online banking space has two areas where enhanced security is needed: at the hosted online site, and at the end point where access is initiated. To secure the online site is the bank's responsibility, and securing the end point is usually the client's responsibility.

“FNB has for many years offered products free of charge to clients to install on their computers as a proactive measure to ensure their computers are secure when transacting on the FNB Namibia online banking platform. These include Web Root and currently Trend Micro”, said Garth Kleintjes, chief information officer at FNB Namibia.

Kleintjes added: “FNB online banking security is very good compared to the local market and internationally. We've maintained an A+ rating for web security for almost two years.”



Client-side offering

In order for the client to secure his or her web-based computer, we now offer the new “Trend Micro ­Titanium Maximum Security” product free of charge, and have discontinued the Web Root.

“Coupled with the client-­side security offering of Trend Micro and our web security, we offer a fairly secure solution to our clients and this is indicative of how aware we are in proactively investing in protection and security on our platforms and extending security products to our client base,” Kleintjes said.

Trend Micro allows clients to protect up to three devices, such as laptops, desktop computers and mobile phones, and works on all platforms, including Apple, Android and Windows. It also has a function that scans privacy settings across all social media accounts to identify any identity theft risk.

“We've run a security scan from a third party service provider who does web security scanning and can assure our clients that FNB is at the forefront of secure online banking sites - with our security rating at the highest possible level,” Kleintjies said.

FNB Namibia is also pleased to inform its clients that skimming, cloning and ­counterfeited card fraud incidents have drastically decreased since the inception of our Pin and Chip Cards. Few skimming/counterfeited incidents have been reported, with few being perpetrated cross border.

“Namibians are advised to always remain vigilant regarding their money matters. Hard-earned income requires careful management,” said Ingrid Veueza Kahona-Katjiukua, forensics manager at FNB Namibia Ltd.

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Republikein 2025-05-03

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