Ons is besig met opknappings
Klagte:
Jan Nel Skryf:
Die bank met die swakste diens aan pensioenarisse is verseker FNB Ondangwa. Daar is veronderstel om drie tellers te wees maar jy is baie gelukkig as daar twee aan diens is. En dan op enige gegewe oomblik staan een op en verdwyn in die kantore, somtyds vir so lank as 'n halfuur. As dit nie swak diens is nie dan weet ek nie.
Reaksie:
Elzita Beukes, Group Communications Manager, Strategic Marketing & Communications, FNB Namibia Holdings Ltd writes:
Our FNB Ondangwa branch is currently undergoing renovations and as such we have moved into a temporary location. However, we still have a dedicated teller for pensioners at the temporary branch that caters exclusively for our senior citizens. During this time of renovation, we want to encourage all customers to make use of our electronic channels such as cellphone banking, online banking, the mobile app and cash deposit ATMS, for ease and convenience. For further complaints and comments please contact us on 061 299 2222 or via e-mail at [email protected].
Jan Nel Skryf:
Die bank met die swakste diens aan pensioenarisse is verseker FNB Ondangwa. Daar is veronderstel om drie tellers te wees maar jy is baie gelukkig as daar twee aan diens is. En dan op enige gegewe oomblik staan een op en verdwyn in die kantore, somtyds vir so lank as 'n halfuur. As dit nie swak diens is nie dan weet ek nie.
Reaksie:
Elzita Beukes, Group Communications Manager, Strategic Marketing & Communications, FNB Namibia Holdings Ltd writes:
Our FNB Ondangwa branch is currently undergoing renovations and as such we have moved into a temporary location. However, we still have a dedicated teller for pensioners at the temporary branch that caters exclusively for our senior citizens. During this time of renovation, we want to encourage all customers to make use of our electronic channels such as cellphone banking, online banking, the mobile app and cash deposit ATMS, for ease and convenience. For further complaints and comments please contact us on 061 299 2222 or via e-mail at [email protected].
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