Lubbe replies to FAW South Africa
The "Important Notice" published on Friday November 30th, 2018 in the Market Watch as well as other previously repeated publications of this notice in the media is in our view misleading and incorrect.
We wish to put the following facts on record:
We do not represent ourselves as the FAW agent from SA.
We do import FAW trucks, new and secondhand as well as spare parts, directly from China and in doing so, we are cutting out the middle man (SA in this case), saving the customer up to about 35% on certain models.
Namibia is a fully independent sovereign country and there is no law preventing us or any other entity, whether private or commercial, to import any product directly from anywhere in the world.
We do offer our services to everybody in the SADC region which includes sales, parts, after sales, services and any other issue related to everything we deal with.
Our warranties are the same or sometimes even better and we have almost all fast moving parts in stock and ready for delivery.
Lubbe Motor Motor Investments CC is not an authorized sales and service provider or workshop through the FAW SA dealer network.
We have never nor will we ever advise any FAW customer, having purchased an FAW through the FAW SA dealer network, whilst under warranty with FAW SA, to go anywhere else than to an FAW SA authorized dealership.
After the warranty expired, and if the customers so chooses, we will gladly assist with new sales, trade ins, parts, aftersales, workshop or any other assistance, because we have a 100% reputable knowledge of these trucks and and excellent workshop and after sales services.
We have a 24 hour hotline in Namibia.
From early 2019 we will have stock on the floor and prospective clients are welcome to visit us.
To sum up. We are not an FAW SA dealership and will never promote ourselves to be one. We can most definitely offer the same product, same model, same part, same or better service.
In this extremely tough economy we are all facing, let us rather work together then against each other. At the end of the day all of us and the customer will benefit greatly.
My team and I wish everyone a very Merry Xmas and all the best for 2019.
• Etienne Lubbe, Dealer Principal of Lubbe Motor Investments CC
We wish to put the following facts on record:
We do not represent ourselves as the FAW agent from SA.
We do import FAW trucks, new and secondhand as well as spare parts, directly from China and in doing so, we are cutting out the middle man (SA in this case), saving the customer up to about 35% on certain models.
Namibia is a fully independent sovereign country and there is no law preventing us or any other entity, whether private or commercial, to import any product directly from anywhere in the world.
We do offer our services to everybody in the SADC region which includes sales, parts, after sales, services and any other issue related to everything we deal with.
Our warranties are the same or sometimes even better and we have almost all fast moving parts in stock and ready for delivery.
Lubbe Motor Motor Investments CC is not an authorized sales and service provider or workshop through the FAW SA dealer network.
We have never nor will we ever advise any FAW customer, having purchased an FAW through the FAW SA dealer network, whilst under warranty with FAW SA, to go anywhere else than to an FAW SA authorized dealership.
After the warranty expired, and if the customers so chooses, we will gladly assist with new sales, trade ins, parts, aftersales, workshop or any other assistance, because we have a 100% reputable knowledge of these trucks and and excellent workshop and after sales services.
We have a 24 hour hotline in Namibia.
From early 2019 we will have stock on the floor and prospective clients are welcome to visit us.
To sum up. We are not an FAW SA dealership and will never promote ourselves to be one. We can most definitely offer the same product, same model, same part, same or better service.
In this extremely tough economy we are all facing, let us rather work together then against each other. At the end of the day all of us and the customer will benefit greatly.
My team and I wish everyone a very Merry Xmas and all the best for 2019.
• Etienne Lubbe, Dealer Principal of Lubbe Motor Investments CC
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