Hou altyd 'n ogie oor jou goed

Klagte:

Mense, pasop vir U Save Shoprite in Rehoboth. Ek het gister my goed verloor. Die mense daar kan niks aan die saak doen nie. Hulle het my laat verstaan daar was geen kameras in die winkel toe ek wil laat kyk wie my goed gevat het nie.



Reaksie:

A spokesperson for the Shoprite / U Save Media Team writes:

The U Save supermarket chain empathises with the customer's situation. The chain is unfortunately not in a position to take responsibility for the loss of personal belongings in its stores, but does try to assist customers as much as possible in the store following such incidents. Customers need to remain aware of their property at all times, take care when moving in crowded areas and also keep their belongings on their person to avoid being targeted by opportunistic thieves. Independent security companies contracted by the chain do have success in apprehending criminals, but unfortunately crime cannot be foiled in all cases. Security staff cannot always prevent the theft of personal items and CCTV cameras do not provide a guarantee that a perpetrator will be filmed in the act, or that they will be identified or caught.