Hoe om die sein te kry

Klagte: Ja, ek sal ook graag wil weet wat gaan aan met GOtv. Dan werk al die kanale en die volgende oomblik net die helfte van die kanale. Ons betaal nie half nie.Reaksie:MutiChoice Namibia writes:Dear valued GOtv customer, this problem might be a result of low signal quality and low signal level from your antenna. Your signal quality and level from the antenna should always read above 75% for your decoder to pick up all the channels on your bouquet.To have a look at your signal quality and signal level please follow these steps: 1) On your remote control, select Menu > information central and then press OK.2) On the bottom of the screen you'll see signal strength and signal quality.3) Before doing step no. 4, kindly note that your antenna must be installed outside and not inside.4) Move your antenna up or down/ from side to side until the signal is at its highest. The signal level bar and the signal quality bar should be higher than 75%.5) Once satisfied with your signal strength, secure the antenna tightly and select Exit.Should the signal still be below 75% after doing the above then please unplug and plug back your decoder and this problem should be fixed.If you still experience the same problem after plugging the decoder back on then please bring in your decoder to our offices for professional checking.

Hoe om die sein te kry

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Republikein 2025-05-02

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Hoe om die sein te kry

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