CRAN celebrates strong board performance and strategic achievements
Efficiency measured
CRAN remains committed to continuous improvement, innovation and excellence.
The Communications Regulatory Authority of Namibia (CRAN) announced the results of its latest performance appraisal report, which evaluates the effectiveness of the CRAN Board of Directors for the period 1 April 2023 to 31 March 2024. This appraisal is conducted in accordance with the performance agreement established between the Board and the Minister of Information and Communication Technology, as mandated by the Communications Act (No. 8 of 2009) and the Public Enterprises Governance Act (No. 1 of 2019).
The report highlights remarkable achievements, with an implementation rate of 83% for the strategic initiatives outlined in the 2023/24 Annual Business and Financial Plan (ABFP), translating to an overall organisational performance rating of 3.86 out of 5. While five out of ten strategic objectives have been fully met, the report underscores the importance of addressing the lagging performance of three specific objectives to achieve a more comprehensive success.
Tulimevava Mufeti, chairperson of the CRAN board, said the primary objectives of this performance appraisal report are to evaluate the board's effectiveness, adherence to its responsibilities, and the achievement of strategic goals. "The assessment utilised a comparative analysis of data from quarterly and bi-annual strategic and operational Performance Review Reports, balanced against specific objectives and Key Performance Indicators (KPIs) outlined in the board’s performance agreement and the ABFP.”
The assessment encompasses detailed insights into the CRAN board members’ achievements, revealing positive strides in various areas such as Organisational Sustainability, where CRAN has demonstrated commitment to transparent financial management and increased revenue collection to bolster regulatory activities. Engagement initiatives and training programs have also contributed to a motivated workforce.
Additionally, strategic partnering and collaborations enhanced partnerships within regional and international organisations, which has elevated CRAN’s industry reputation, fostering innovation and improving knowledge sharing.
Framework updates
Digital transformation was implemented to update regulatory frameworks which has markedly enhanced transparency and compliance. Phase one of the Namibia Cyber Security Incident Response Team (NAM-CSIRT) has also bolstered cybersecurity preparedness, ensuring the protection of critical infrastructure.
Furthermore, market development and consumer protection strategies have been developed to expand broadband coverage, particularly in underserved areas, promoting digital inclusion and socioeconomic development. A robust consumer protection advocacy plan has been put in place, enhancing digital literacy and fostering responsible technology use.
“The appraisal also identifies significant challenges that have tempered the full implementation of strategic initiatives. These include delays in amending crucial national policies and legislation, limited budget allocations for essential interventions, and lengthy procurement processes. Further, ongoing litigation from licensees poses operational challenges, alongside market lag in executive management remuneration,” added Mufeti.
Despite these obstacles, the CRAN remains committed to continuous improvement, innovation and excellence. The report emphasises that the authority will maintain its adaptive approach to align with evolving industry demands and consumer expectations, ensuring that CRAN harnesses emerging opportunities and effectively addresses the challenges at hand.
“As CRAN moves forward, we reaffirm our commitment to governance, accountability, and driving sustainable growth for the benefit of all Namibians. The insights from this performance appraisal will serve to bolster CRAN’s strategic trajectory in the years ahead,” said Mufeti.
The report highlights remarkable achievements, with an implementation rate of 83% for the strategic initiatives outlined in the 2023/24 Annual Business and Financial Plan (ABFP), translating to an overall organisational performance rating of 3.86 out of 5. While five out of ten strategic objectives have been fully met, the report underscores the importance of addressing the lagging performance of three specific objectives to achieve a more comprehensive success.
Tulimevava Mufeti, chairperson of the CRAN board, said the primary objectives of this performance appraisal report are to evaluate the board's effectiveness, adherence to its responsibilities, and the achievement of strategic goals. "The assessment utilised a comparative analysis of data from quarterly and bi-annual strategic and operational Performance Review Reports, balanced against specific objectives and Key Performance Indicators (KPIs) outlined in the board’s performance agreement and the ABFP.”
The assessment encompasses detailed insights into the CRAN board members’ achievements, revealing positive strides in various areas such as Organisational Sustainability, where CRAN has demonstrated commitment to transparent financial management and increased revenue collection to bolster regulatory activities. Engagement initiatives and training programs have also contributed to a motivated workforce.
Additionally, strategic partnering and collaborations enhanced partnerships within regional and international organisations, which has elevated CRAN’s industry reputation, fostering innovation and improving knowledge sharing.
Framework updates
Digital transformation was implemented to update regulatory frameworks which has markedly enhanced transparency and compliance. Phase one of the Namibia Cyber Security Incident Response Team (NAM-CSIRT) has also bolstered cybersecurity preparedness, ensuring the protection of critical infrastructure.
Furthermore, market development and consumer protection strategies have been developed to expand broadband coverage, particularly in underserved areas, promoting digital inclusion and socioeconomic development. A robust consumer protection advocacy plan has been put in place, enhancing digital literacy and fostering responsible technology use.
“The appraisal also identifies significant challenges that have tempered the full implementation of strategic initiatives. These include delays in amending crucial national policies and legislation, limited budget allocations for essential interventions, and lengthy procurement processes. Further, ongoing litigation from licensees poses operational challenges, alongside market lag in executive management remuneration,” added Mufeti.
Despite these obstacles, the CRAN remains committed to continuous improvement, innovation and excellence. The report emphasises that the authority will maintain its adaptive approach to align with evolving industry demands and consumer expectations, ensuring that CRAN harnesses emerging opportunities and effectively addresses the challenges at hand.
“As CRAN moves forward, we reaffirm our commitment to governance, accountability, and driving sustainable growth for the benefit of all Namibians. The insights from this performance appraisal will serve to bolster CRAN’s strategic trajectory in the years ahead,” said Mufeti.
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