AI chatbots are still far from replacing human therapists

Imagine being stuck in traffic while running late to an important meeting at work. You feel your face overheating as your thoughts start to race along: "they're going to think I'm a horrible employee," "my boss never liked me," "I'm going to get fired." You reach into your pocket and open an app and send a message. The app replies by prompting you to choose one of three predetermined answers. You select "Get help with a problem."