Bank Windhoek launches free essentials delivery service during lockdown

Bank Windhoek customers can now comfortably stay in their homes while the new Hey Jude Rider Service shops on their behalf and delivers groceries and other essentials on their doorstep free of charge

23 April 2020 | Bankwese
The Rider Service was launched on Thursday, 16 April 2020 and is an add-on service to the Hey Jude for Bank Windhoek App, an exclusive mobile application for Bank Windhoek customers that connects them to their very own Personal Assistant available 24 hours a day, seven days a week.
Bank Windhoek customers can now comfortably stay in their homes while the new Hey Jude Rider Service shops on their behalf and delivers groceries and other essentials on their doorstep free of charge. The service which previously assisted customers with various tasks such as finding cost-friendly plumbers or sourcing quotes for hard to find items, for example, now includes a free essentials shopping and delivery service to assist customers during the lockdown.
When asked what inspired the launch of this service, Bank Windhoek’s Executive Officer of Marketing and Corporate Communication Services, Jacquiline Pack said, “This service has been introduced to enable our customers to adhere to the social distancing guidelines during the COVID-19 pandemic and give them peace of mind during these unprecedented times.”
To ensure the health and safety of customers making use of the service, Bank Windhoek has implemented strict health protocols for their Rider. One of these protocols is the impressive “leave at door” delivery policy, which ensures that the Rider has no physical contact with customers. They simply place the customer’s purchases at their gate or door and then wait for them to collect their package before leaving to ensure that the customer safely receives their order. Store receipts are also delivered digitally through the Bank Windhoek Mobile App.
The Rider Service vehicle is also disinfected at regular intervals to ensure that all deliveries are as sanitary as possible and the Rider is supplied with gloves, masks, hand sanitiser, and wipes to ensure their safety while carrying out shopping trips on behalf of Bank Windhoek customers.
Those who wish to make use of the service are encouraged to download the Hey Jude for Bank Windhoek App from their respective App stores and upload their shopping lists or requests for medication and other essentials 24 hours in advance.
Payments for these goods can be made through various channels such as the Bank Windhoek EasyWallet service, cash or by Electronic Funds Transfer (EFT).
While the delivery service is only currently available in Windhoek, the Hey Jude for Bank Windhoek App and the services of its Personal Assistants are available to Bank Windhoek customers nationwide for only N$99.00 per month, 50 percent off the Normal Retail Price of N$199.00.
For more information on the Hey Jude for Bank Windhoek App and its additional Rider Service, customers can send an email to [email protected]

Soortgelyk

 

Gesondheidswerkers, leerlinge en onderwysers deel van 343 nuwe gevalle

10 ure gelede | Gesondheid

Sewe Covid-19-verwante sterftes is vandag aangekondig en wel vier in Windhoek, twee in Swakopmund en een in Grootfontein. Die sterftes in Windhoek sluit 'n 63-jarige...

Moller, Hatuikulipi se belange onder vergrootglas

1 dag gelede | Misdaad

Hoofredaksie – Een van die transaksies wat deur die Teenkorrupsie-kommissie (ACC) as deel van die Fishrot-ondersoek gefynkam word, is 'n bedrag van N$8 miljoen wat...

Rekening van N$151 000 bly toe 'jakkals' gly

1 dag gelede | Misdaad

Francoise Steynberg – 'n Vermeende glyjakkals wat vir 'n maand saam met sy gesin in 'n gastehuis op Swakopmund gebly en glo nie betaal het...

Mans vas oor vervalsing van Covid-19-toetsuitslae

1 dag gelede | Misdaad

Kristien KrugerTwee Zimbabwiese mans is Saterdag omstreeks 12:00 op Katima Mulilo in hegtenis geneem vir die besit was vervalste Covid-19 laboratoriumtoetsverslae van PathCare Namibië.Die mans...

Reënweer bring groot skade

1 dag gelede | Weer

Kristien Kruger – Terwyl Namibië die derde week van swaar neerslae binnegaan, is groot skade reeds aan paaie, landerye en ander infrastruktuur aangerig. Windhoekers is...

Weer vir 11 Januarie 2021

1 dag gelede | Weer

BINNELAND: Gedeeltelik bewolk en baie warm in die Noordweste, verre Weste en dele van die //Kharasstreek. Elders sal dit bewolk en warm tot baie...

Regering slaan toe op klaringsagente

1 dag gelede | Regering

Phillepus Uusiku – Die regering is in die finale fase van die instelling van strenger maatreëls vir die lisensiëring van klaringsagente.Die instellings beoog om die...

Nafau wen in hof teen Shoprite

1 dag gelede | Arbeid

Kristien Kruger en Adolf Kaure – Stakende Shoprite-werknemers was Vrydagmiddag verjuig toe die hoërhof in Windhoek beslis het dat ’n interdik teen die Shoprite-winkelgroep uitgereik...

Op die spoor van Hardapdam se opvangsgebiede

1 dag gelede | Infrastruktuur

Kallie Pauw (gasskrywer)Die onlangse wonderlike reën in groot dele van Namibië en verslae daaroor en foto's van vol riviere en dansende boere het mense (soos...