Laat pensioen

Klagte:

Standard Bank se inbetaling van die pensioengeld van die regering is nooit betyds op die eerste dinsdag van die maand nie. Die pensioenarisse wat deur Standard Bank hul geld moet ontvang in hul bankrekeninge moet alewig dae daarvoor wag.

Reaksie:

Thank you for giving Standard Bank Namibia the right of reply on this matter.

We wish to assure our loyal client that Standard Bank Namibia takes your complaints about our services very seriously and that we will do everything in our power to ensure that they are addressed to your satisfaction. Your feedback is highly appreciated as we continuously strive to review our products and services to ensure we deliver to what matters to our customers.

Since we do not have specific information about this client and the type of account that they have with us, to discuss other possible options Standard Bank Namibia would like to advise the aggrieved client to contact Ms Marathe Goliath or Ms Magreth Mengo on the contact details below.

Contact details:

Magreth Mengo: Head of Market­ing, Communications and CSI

Tel: +264 (61) 294 2529

E-mail: [email protected]

Marathe Goliath

Tel: +264 (61) 294 2775

E-mail: [email protected]