FNB closes branches

The bank has issued public notices well in advance of all closures

26 March 2021 | Bankwese
Staff Reporter



Over the past few years, FNB Namibia has focused on developing a strong financial service offering, with special emphasis on digitisation. This means that they are constantly finding ways and means to ensure that every customer has access to banking services without a physical branch.

The bank’s digitisation journey has been successful thus far and has cemented the outlook of the bank that expanding and increasing its branch and ATM footprint is not part of the bank’s overall digitalisation strategy.

They review their representation points and locations on a regular basis and take into account other offerings including digital banking technology such as USSD, Online banking and the FNB App, as well as the increasing availability of alternative channels such as Cash at Till, eWallet at Till, and CashPlus where cash can be deposited and withdrawn, especially in rural areas.

The availability of convenient and affordable alternative banking channels and their increased adoption of customers over traditional branches, have reduced volumes to a level where it is no longer viable to continue with physical presence of branches in towns such as Oshikuku, Arandis, Usakos, and Klein Windhoek.

The bank has issued public notices well in advance of all closures and has worked closely with the regulator and community leaders in areas where branches have been closed and will continue to actively engage stakeholders.

“FNB prides itself on being the ‘best financial service provider, employing the best people’ and as such will not be retrenching any staff from closed branches, but rather will redeploy them into other business units within the business,” says Rodney Forbes who is the Executive Officer: Points of Presence.

He adds that going forward, they can assure the public and its customers that assessing real customer needs is an ongoing process we continuously undertake to ensure inclusive banking for all. FNB encourages customers to make use of active alternative channels or cash in-store options for their cash related transactions.

Soortgelyk

 

Netwerk huldig nalatenskap van Nico Tromp

57 minute gelede | Gemeenskap

Netwerk, ‘n organisasie met die doel om die belange van Afrikaners in Namibië te bevorder, het begin om erkenning te gee aan mense wat diep...

Minister kan rehabilitasiesentrums vestig

57 minute gelede | Ministeries

Henriette LamprechtDie minister van gesondheid en maatskaplike dienste kan uit fondse wat deur die parlement vir dié doel uitgesonder is, ten minste een rehabilitasiesentrum in...

Covid-19: Daaglikse gemiddeld nou minder as 70

5 ure gelede | Gesondheid

Net 34 nuwe gevalle van Covid-19 is vandag vir Vrydag gerapporteer.Daarmee het die land se daaglikse gemiddelde gevalle, gemeet oor sewe dae, tot 64 verminder...

Man sterf toe hy meisie teen eks probeer beskerm

9 ure gelede | Misdaad

‘n Ses-en-dertig-jarige man het vroeg gisteroggend in Swakopmond se DRC-woonbuurt gesterf toe hy meer as tien keer met ‘n mes deur sy meisie se voormalige...

Ounag-ongeluk op Okahandja

10 ure gelede | Ongelukke

’n Saak van roekelose- en nalatige bestuur word ondersoek ná 'n 22-jarige manlike bestuurder en sewe passasiers ernstige beserings opgedoen het toe die bestuurder glo...

Covid-19: Daaglikse gemiddeld nou minder as 70

1 dag gelede | Gesondheid

Net 34 nuwe gevalle van Covid-19 is vandag vir Vrydag gerapporteer.Daarmee het die land se daaglikse gemiddelde gevalle, gemeet oor sewe dae, tot 64 verminder...

Duitsland stem

1 dag gelede | Internasionaal

Berlyn - Stembusse sluit vanmiddag om 18:00 in Duitsland in die algemene verkiesing wat sal bepaal wie by me. Angela Merkel as kanselier sal oorneem.Merkel...

Rowers buit byna ‘n miljoen in Walvisbaai

1 dag gelede | Misdaad

Die Namibiese polisie het bevestig gewapende rowers het vanoggend by Pupkewitz MegaBuild in Walvisbaai N$943 616,84 gesteel.Vyf mans – twee van hulle was gewapen –...

J&J nou Namibiërs se eerste keuse

1 dag gelede | Gesondheid

Sedert die Janssen-entstof teen Covid-19, ontwikkel vir die farma-reus Johnson & Johnson, in Namibië aangeland het, het dit die eerste keuse vir immunisering in die...